What We Collect and Why We Use It
We collect the information you provide when creating your account — your name, contact details, date of birth and payment wallet identifiers such as your bKash number, Nagad account or Rocket wallet reference. This data is used to verify your identity, process deposits and withdrawals, and
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keep your account secure. We also gather device and session data automatically when you access the platform on mobile or desktop — this includes IP address, browser type and pages visited. We do not sell your personal data to third parties. Payment data tied to bKash,
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Nagad and Rocket transactions is processed only for the purpose of completing those transactions and is not stored in plain text after the session closes. We may share limited information with payment processors and fraud-prevention services where necessary to operate the platform. You can request a
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copy of the data we hold about your account at any time by contacting our support team. Data retention periods vary by data type; account data is typically held while your account is active and for a period after closure as required by applicable regulations. Availability
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of our services depends on your local law and eligible regions in Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.